TECHNOLOGY | INTEGRATION | MANAGEMENT | SUPPORT
Mikrodots delivers technology that is world-class, expertly integrated, systematically managed and 100% supported. It’s all included, and it’s all done for you.
TECHNOLOGY: Mikrodots has designed, tested and built your IT infrastructure for you. This is the foundation your IT is built on. So we made sure it’s the best, and we include it as part of our managed services plan.
The technology we selected for Mikrodots’ IT solution stack is tried and true. It’s world-class. With 25 years designing, implementing, provisioning and supporting IT systems, our team has experienced it all. Our engineers selected, then real-world tested, all systems and software to ensure they deliver world-class reliability and performance.
Our technology solution stack includes network and server equipment, backup and disaster recovery systems, IT policy management, control enforcement and cybersecurity automation.
These are included, so you never need to worry about the five-year equipment refresh, up-charges for BDR systems, lost data, cybersecurity or losing clients because of non-compliance.
We take care of these for you.
INTEGRATION: The underlying technology in our IT solution stack is the foundation for reliable IT services. The equipment and tools are properly integrated with end-user devices, remote access, cloud and edge networks, security systems and controls, all to create a secure and reliable technology ecosystem that supports your business.
Mikrodots expertly integrates all of these moving parts to create secure and reliable services without sacrificing performance, all to ensure your business functions at its peak. We deliver all these components in a neat, quiet and secure package exclusively available through Mikrodots.
MANAGEMENT: We now add world-class IT management that aligns technology with your business objectives and ensures continuous improvement.
IT is not a once-and-done. It is a state where continuous attention and improvement is necessary to stay secure, reliable and operating at peak performance.
IT management is a top-level job where we address your company’s IT governance and policy, mitigate business risks and ensure compliance with government, industry and client requirements while keeping an eye on your IT budget.
Mikrodots applies the EOS business management system to IT management.
EOS, the Entrepreneurial Operating System, is a complete set of simple concepts and practical tools that has helped thousands of entrepreneurs get what they want from their businesses.
EOS helps Mikrodots and your team get better at three things:
- Vision— technology alignment, getting Mikrodots 100% on the same page with where you’re going, and how you plan to get there
- Traction®—instilling focus, discipline, and accountability for IT objectives so that everyone executes on that vision—every day
- Healthy—helping your people and ours to become a more cohesive, functional, healthy team
SUPPORT: We supply the technology solution stack, ensure it’s properly integrated and managed, everything is stable, secure, reliable and high performing.
Now we take care of the people; you, your staff and employees, 24/7/365.
Mikrodots proactively monitors and manages the technology and all things integrated to keep everything running like a top. On the occasion when there is an issue (it is technology after all) Mikrodots has the fastest replacement and repair capability as well as the best Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) – a fancy way to say we prevent data loss and restore systems to working order real fast when something fails.
Our goal is to reduce reactive trouble tickets to a minimum. Technology that is world-class, expertly integrated, systematically managed and 100% supported does exactly this.
You can count on Mikrodots’ 24/7/365 IT support desk and be confident you and your people are always taken care of.
Contact us today @ 781-932-6655